8game Privacy Policy

8game ("8game," "we," "us," or "our") operates the online gaming platform accessible at 8game.asia (the "Platform") under a license issued by the Philippine Amusement and Gaming Corporation (PAGCOR). We are committed to protecting the privacy and personal data of every individual who interacts with our Platform, including registered players, prospective players who browse without registering, and individuals who contact our support team.

This Privacy Policy describes how 8game processes personal data in accordance with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173), its Implementing Rules and Regulations, and the issuances of the National Privacy Commission (NPC) of the Philippines. It applies to all personal data collected through the Platform, our mobile applications, our customer support channels, and any other interaction you have with 8game.

By registering an account on 8game or otherwise using our Platform, you acknowledge that you have read and understood this Privacy Policy and consent to the processing of your personal data as described herein. If you do not consent, you must not create an account or continue using the Platform. You may withdraw consent at any time as described in Section 11.

For the purposes of the Philippine Data Privacy Act of 2012 and this Privacy Policy, the personal information controller responsible for your data is:

Our Data Protection Officer is responsible for overseeing compliance with data privacy obligations, responding to data subject rights requests, managing data breach procedures, and liaising with the NPC. All privacy-related correspondence should be addressed to the DPO at the contact above.

8game collects the following categories of personal data from players and platform users. The specific data collected depends on your level of interaction with the Platform:

Data We Do Not Collect: 8game does not collect biometric data beyond the KYC liveness check, does not store full payment card numbers (we use tokenization where card payments apply), and does not collect sensitive personal information such as health records, religious affiliation, or political views.

8game processes your personal data for the following specific and legitimate purposes:

• Account Registration and Management: Creating, maintaining, and administering your 8game account, including password management, session handling, and account security notifications;
• Identity Verification (KYC): Verifying your identity and age (21+ requirement) in compliance with PAGCOR licensing conditions and Philippine anti-money laundering regulations;
• Payment Processing: Facilitating deposits via GCash, Maya, BPI, BDO, Metrobank, Coins.ph, 7-Eleven, and USDT, and processing withdrawal requests to your verified payment method;
• PAGCOR Regulatory Compliance: Meeting reporting, record-keeping, and player identification obligations under 8game's PAGCOR operating license;
• Anti-Money Laundering (AML): Monitoring transactions for suspicious patterns in compliance with the Anti-Money Laundering Act (RA 9160, as amended) and reporting obligations to the Anti-Money Laundering Council (AMLC);
• Fraud Prevention and Platform Security: Detecting and preventing unauthorized account access, duplicate account creation, payment fraud, and other prohibited activities under the 8game Terms and Conditions;
• Customer Support: Responding to queries, resolving disputes, processing complaints, and providing technical assistance to 8game account holders;
• Responsible Gaming: Identifying at-risk gambling patterns, enforcing self-exclusion and deposit limit settings, and complying with PAGCOR's responsible gaming obligations;
• Platform Analytics and Improvement: Analyzing aggregated usage patterns to improve game selection, platform performance, and user experience for Filipino players;
• Direct Marketing (with consent): Sending promotional offers, bonus notifications, and gaming news to players who have opted in. Marketing communications may be withdrawn at any time via account settings or by contacting our DPO.

Under the Philippine Data Privacy Act of 2012, 8game relies on the following lawful bases for processing personal data:

• Consent (Section 12(a) RA 10173): For marketing communications, optional analytics, and cookie placement beyond strictly necessary. Consent is obtained at registration and can be withdrawn at any time;
• Performance of Contract (Section 12(b) RA 10173): Processing necessary to fulfill our contractual obligations to you as a registered 8game player — account management, game access, payment processing, and customer support;
• Legal Obligation (Section 12(c) RA 10173): Processing required to comply with PAGCOR licensing conditions, AMLA obligations, NPC directives, and other applicable Philippine law;
• Legitimate Interests (Section 12(f) RA 10173): Processing necessary for fraud prevention, platform security, and abuse detection, where 8game's legitimate interests do not override your fundamental data privacy rights.

8game does not sell, rent, or trade your personal data to third parties for their own marketing purposes. We share personal data only in the following circumstances and with the following categories of recipients:

• KYC and Identity Verification Providers: Licensed third-party KYC verification services that authenticate your government-issued Philippine ID and perform liveness checks. These providers process data only for verification purposes under binding data processing agreements;
• Payment Processors: GCash (G-Xchange Inc.), Maya (PayMaya Philippines Inc.), BPI, BDO, Metrobank, Coins.ph, and 7-Eleven payment partners — each of whom receives only the data necessary to process the specific transaction;
• Game Providers: Certified third-party game software providers (such as Pragmatic Play, PG Soft, Evolution Gaming, and Jili) receive session data and player identifiers necessary for game functionality. These providers operate under their own privacy policies and are prohibited from using 8game player data for independent marketing;
• PAGCOR: As our licensing authority, PAGCOR may receive player records, transaction data, and compliance reports as required under 8game's operating license;
• Anti-Money Laundering Council (AMLC): Covered transaction reports and suspicious transaction reports are submitted to AMLC as required under RA 9160 (AMLA), as amended;
• Law Enforcement and Courts: Where 8game is legally obligated to disclose data pursuant to a valid court order, subpoena, warrant, or written request from a competent Philippine government authority;
• Fraud and Security Partners: Third-party fraud detection services that help 8game identify suspicious activity, duplicate accounts, and payment fraud. These partners receive only technical data (IP addresses, device fingerprints) and no directly identifying personal information.

All third-party service providers engaged by 8game are subject to written data processing agreements that bind them to confidentiality obligations and restrict their use of 8game player data to the specified purpose only, consistent with Section 21 of RA 10173 and NPC Circular 16-01.

Some of 8game's third-party service providers — including certain game software providers and cloud infrastructure vendors — may process data outside the Philippines. Where such cross-border transfers occur, 8game ensures that adequate data protection standards are maintained by:

• Transferring data only to countries or organizations that provide a level of data protection comparable to that under RA 10173, as assessed by the NPC;
• Entering into standard contractual clauses approved by the NPC or equivalent data transfer agreements with all recipients of cross-border transfers;
• Restricting the scope of transferred data to the minimum necessary for the specified processing purpose.

You may request information about specific cross-border transfer arrangements by contacting 8game's Data Protection Officer.

8game retains personal data only for as long as necessary to fulfill the purpose for which it was collected, or as required by applicable Philippine law, whichever is longer:

• Account Data and KYC Records: Retained for the duration of your 8game account plus five (5) years following account closure, in compliance with PAGCOR record-keeping requirements and AMLA retention obligations;
• Transaction Records: Retained for five (5) years from the date of the transaction, as required by AMLA and PAGCOR regulations;
• Customer Support Communications: Retained for three (3) years from the date of the last interaction, for dispute resolution and service quality purposes;
• Marketing Preferences: Retained until you withdraw consent or for up to two (2) years after your last engagement with a marketing communication, whichever is earlier;
• Technical and Log Data: Retained for twelve (12) months from collection, except where retained longer as part of an active security investigation.

Upon expiry of the applicable retention period, personal data is securely deleted or anonymized such that it can no longer be attributed to any individual.

8game implements appropriate technical and organizational measures to protect personal data against unauthorized access, disclosure, alteration, or destruction, consistent with Section 20 of RA 10173 and NPC Advisory Opinion guidance:

• Encryption in Transit: All data transmitted between your browser or app and the 8game servers is encrypted using TLS 1.2 or higher (256-bit SSL);
• Encryption at Rest: Personal data and KYC documents stored on 8game servers are encrypted at rest using AES-256 encryption;
• Access Controls: Access to personal data is restricted to authorized 8game personnel on a strict need-to-know basis, enforced through role-based access controls and multi-factor authentication for internal systems;
• Network Security: 8game's platform infrastructure is protected by firewalls, intrusion detection systems (IDS), and regular vulnerability assessments;
• Third-Party Audits: 8game engages independent security auditors to conduct periodic penetration testing and security reviews of the Platform and data systems;
• Staff Training: All 8game personnel with access to personal data receive data privacy and security training on appointment and at regular intervals thereafter;
• Incident Response: 8game maintains a documented data breach incident response plan compliant with NPC Circular 16-03 (Personal Data Breach Management).

8game uses cookies and similar tracking technologies on the Platform. A cookie is a small data file stored on your device by your browser. We use the following categories of cookies:

• Strictly Necessary Cookies: Required for the Platform to function. These include session cookies that maintain your logged-in state, CSRF protection tokens, and load-balancing cookies. These cannot be disabled without affecting Platform functionality and do not require consent under Philippine law;
• Analytics Cookies: Used with your consent to collect aggregated, anonymized information about how Filipino players navigate and use the 8game Platform. This data is used solely to improve platform design and performance. No individual player is identified in analytics reports;
• Functional Cookies: Remember your language preferences, game display settings, and other interface customizations to improve your experience. These are set with your consent.

Managing Cookies: You can control and delete cookies through your browser settings. Disabling strictly necessary cookies will impair your ability to log in and use the 8game Platform. Disabling analytics or functional cookies will not affect core Platform access. Most modern mobile browsers on Android and iOS provide cookie management settings accessible through the browser's privacy menu.

As a data subject under the Philippine Data Privacy Act of 2012, you have the following rights with respect to your personal data held by 8game. These rights may be exercised by submitting a written request to our Data Protection Officer at [email protected] with the subject line "Data Subject Rights Request":

8game will respond to all data subject rights requests within fifteen (15) business days of receipt. Where a request cannot be fulfilled (for example, due to conflicting legal retention obligations), we will explain the reason in writing. If you are unsatisfied with our response, you may lodge a complaint with the National Privacy Commission (NPC) of the Philippines.

The 8game Platform is strictly intended for adults aged 21 years and older, in accordance with PAGCOR regulations governing online gaming in the Philippines. 8game does not knowingly collect personal data from persons under 21 years of age.

All account registrations are subject to KYC age verification using a valid Philippine government-issued ID. Any account found to belong to a person under 21 will be immediately closed, deposits returned where legally required, and winnings voided.

If you are a parent or guardian and believe that a minor in your care has created an 8game account or provided personal data to 8game, please contact our Data Protection Officer immediately at [email protected]. We will take prompt action to close the account and delete the associated data.

In the event of a personal data breach affecting 8game player data, we will respond in accordance with NPC Circular 16-03 (Personal Data Breach Management):

• NPC Notification: Where a breach meets the notification threshold under NPC Circular 16-03, 8game will notify the National Privacy Commission within seventy-two (72) hours of becoming aware of the breach;
• Affected Player Notification: Where a breach is likely to result in serious harm to affected players, 8game will notify affected individuals without undue delay, providing details of the nature of the breach, the data affected, and the steps taken to mitigate harm;
• Containment and Remediation: 8game's incident response team will immediately contain the breach, assess the scope, and implement remediation measures to prevent recurrence.

The 8game Platform may contain links to third-party websites or services, including the websites of payment partners such as GCash and Maya. These third-party platforms operate independently of 8game and have their own privacy policies. 8game is not responsible for the privacy practices, content, or data handling of any third-party platform. We encourage you to review the privacy policies of any third-party service you access through or in connection with the 8game Platform.

Game software providers integrated into the 8game Platform (such as PG Soft, Pragmatic Play, Evolution Gaming, and Jili) process technical game session data under their own privacy policies and binding data processing agreements with 8game. Their collection of player data is limited to what is technically necessary for game functionality and does not include identity or financial data.

8game may update this Privacy Policy from time to time to reflect changes in our data processing practices, changes in applicable Philippine data privacy law or NPC issuances, changes in PAGCOR regulatory requirements, or improvements to our data protection program.

Material changes to this Privacy Policy will be communicated to registered 8game players via SMS to their registered Philippine mobile number and/or email at least fourteen (14) days prior to the effective date of the change. Non-material changes (such as editorial corrections or clarifications that do not affect the substance of how your data is processed) will be reflected on this page without individual notification.

The current version of this Privacy Policy is always available at 8game.asia/privacy-policy, with the effective date displayed at the top of the page. Continued use of the 8game Platform following the effective date of a revised Privacy Policy constitutes your acknowledgment of the changes.

For any questions, concerns, or requests relating to this Privacy Policy or the processing of your personal data by 8game, please contact our Data Protection Officer:

If you believe that 8game has not adequately addressed your privacy concern, you have the right to file a complaint with the National Privacy Commission (NPC) of the Philippines, which can be reached through its official government channels.

This Privacy Policy was last reviewed and updated on 1 January 2026. © 2026 8game. All rights reserved.